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INSERT INTO eventstream_usermngt (timestamp, identifier, action, app, event_type, payload, user_id, user_name)
SELECT 
		utc_timestamp() as timestamp,
		LOWER(id) as identifier,
		"Manually Added by Support" as action,
		"Navicat" as app,
		2 as event_type, 
		CONCAT_WS ("", "{", CHAR(13), CHAR(10),
						' "UserId":', id, ",", CHAR(13), CHAR(10),
						' "Division":', '"', division, '"', ",",CHAR(13), CHAR(10),
						' "UserName":', '"', username, '"', ",",CHAR(13), CHAR(10),
						' "FirstName":', '"', firstname, '"', ",",CHAR(13), CHAR(10),
						' "LastName":', '"', lastname, '"', ",",CHAR(13), CHAR(10),
						' "Acronym":', '"', shortcut, '"', ",",CHAR(13), CHAR(10),
						' "Mail":', '"', email, '"', ",",CHAR(13), CHAR(10),
						' "Telephone":', '"', phone, '"', ",",CHAR(13), CHAR(10),
						' "Comment":', '"', comment, '"', ",",CHAR(13), CHAR(10),
						' "IsInvisible":', IF(invisible=0,false, true), ",",CHAR(13), CHAR(10),
						' "Location":', '"', location, '"', ",",CHAR(13), CHAR(10),
						' "Position":', '"', position, '"', ",",CHAR(13), CHAR(10),
						' "ExternalTelephone":', '"', external_phone, '"', ",",CHAR(13), CHAR(10),
						' "Fax":', '"', fax, '"', ",",CHAR(13), CHAR(10),
						"}") as payload, 
		0 as user_id,
		"Support" as user_name
FROM user
where id = <userId>